faqs

everything you need to know before your first class. still have a question? reach us on WhatsApp.

What is your cancellation policy?

Cancel at least 2 hours before class and your credit goes back to your pack. Cancellations within 2 hours forfeit the session. Payments themselves are non-refundable.

How do bookings work?

Book in advance — spots are limited. Reservations are only confirmed once paid. Unpaid bookings (via chat) are released after 24h.

Can I walk in?

Yes, but availability is not guaranteed.

What time should I arrive?

Please arrive 10 minutes early. Late arrivals won't be admitted.

What should I bring?

Grip socks are required for Reformer classes. Available to buy or limited complimentary use. Towels are available at reception.

Anything else I should know?

Follow studio hygiene and safety guidelines. We are not responsible for lost belongings.

Do I need to sign a waiver?

By joining a class, you agree to our liability waiver.